Privacy Policy
Privacy Policy for Varelas Ltd. (Elevate by Varelas)
Last Updated: 5 April 2025
1. Introduction
Welcome to Varelas Ltd. (trading as "Elevate by Varelas"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (www.varelaselevate.com) or make a purchase from us.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact details
- Billing and delivery address
- Payment information
- Email address
- Phone number
- Purchase history
- Sizing preferences
- Communication preferences
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders
- Send you marketing communications (with your consent)
- Improve our products and services
- Comply with legal obligations
- Prevent fraud
4. Payment Information
We use secure payment processors to handle your payment information. We do not store complete credit card details on our servers.
5. Cookie Policy
Our website uses cookies to enhance your shopping experience. You can control cookie settings through your browser preferences.
6. Third-Party Services
We work with trusted third-party services for:
- Payment processing (including Klarna)
- Website hosting (Wix)
- Order fulfillment (Tapstitch)
- Marketing and analytics
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure.
8. Your Rights
Under UK data protection laws, you have rights including:
- Access to your data
- Correction of your data
- Erasure of your data
- Object to processing
- Data portability
- Withdraw consent
9. Marketing Communications
We may send you marketing emails with your consent. You can opt out at any time by:
- Clicking 'unsubscribe' in our emails
- Emailing us at varelasltd@gmail.com
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under 13.
11. International Data Transfers
Your data may be transferred and stored in countries outside the UK. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our website.
13. Contact Us
For any questions about this privacy policy or our privacy practices, please contact us at:
Email: varelasltd@gmail.com
14. Complaints
You have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).